Susan Z. Hawkins : [staff-title]

Susan Z. Hawkins

Executive Director

Susan attended Texas Tech University before working for American Airlines as a stewardess in the late 60”s and early 70’s living in New York City and Fullerton, California then moved to Tyler , Texas in 1993. She has been involved in Fundraising both in Politics as well as non-profits for over 30 years. Having a heart to serve, Susan has served as a Board member on several boards including the Children’s Advocacy Center of Smith County, the Children’s Advocacy Centers of Texas, The Discovery Science Place in Tyler, The United Way of Tyler/ Smith County as well as several other agencies. Other professional experience includes working for over five years as a supervisor for CASA for Kids of East Texas.


Rhonda Boaz : [staff-title]

Rhonda Boaz

Program Manager

1994 – I began volunteering my time at the Alzheimer’s Alliance after finishing TJC and while looking for a job. The Alzheimer’s Alliance decided to hire me as their office administrator. Later on I was given the additional position of Education Coordinator for a 16 county area and Newsletter Editor.

2005 – I left my position at the Alzheimer’s Alliance and worked in a Law Office until 2007. I really missed the non-profit sector and decided to begin looking for an opening at another non-profit.

2007 – I began volunteering my time at The Arc of Smith County. A position became available for an office assistant and I was hired. Within a few months I was moved into the position of Program Director. I'm also the volunteer coordinator, AP/AR, and office administrator.

Being the Program Director at The Arc is one of the most rewarding jobs I’ve ever had. I wanted to make a difference in the lives of others and in the process earn a special place in someone’s heart. Working with this population was a great way to accomplish those goals. So much more has been given to me because they show me so much determination, kindness, compassion, forgiveness, laughter, love and acceptance.


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